Please email email@example.com with any questions. Our online customer service hours are open Monday - Friday (9:00 am to 5:00 pm PST)
Please allow 2-4 business days for us to process the order and shipment - after the fourth day you should receive a tracking email, in addition please allow approximately 1-5 days for delivery.
We recommend signing up for ORO Los Angeles Newsletter - all updates in regards to new releases and re-stock will be sent to our subscribed members. If you need additional information please send an email to firstname.lastname@example.org
Note that the 14 day limit does not apply to the time the package spends in transit.
All sales are final except for shoes, however returns will be honored up to 14 days from when the product was received. Upon return, ORO will only accept an exchange or store-credit (the returned product must be unworn, unwashed, and in the same condition we sent them). Store-credit will be issued in the amount paid excluding shipping costs - and refunds will not be accepted. If 14 days have gone by, unfortunately we cannot offer you an exchange or store-credit. We recommend you carefully review your order prior to finalizing your purchase.