CLICK HERE TO LAUNCH RETURNS PORTAL
STEP BY STEP RETURN AND EXCHANGE PROCESS
- Input your Order Number and Email
- Select the product from your order you want to return or exchange.
- Choose Return or Exchange
- Exchanges
- Select the new requested size
- Print the return label
- Package and drop of the package to courier
- Please include all the original contents that came with the shoes.
- Returns
- Choose refund to gift card (to use for future purchases)
- Choose the Return Reason
- Print the return label
- Package and drop of the package to courier
- Please include all the original contents that came with the shoes.
Common Questions:
- When will my new exchange request ship?
- Please allow up to 7 days for our returns department to review and inspect the items that are sent back.
- When will my gift card (store credit) be issued?
- Your gift card (store credit) will be issued once our returns department has received and inspected your package.