I love ORO been a huge fan since college. I'm on my fourth pair of Chelsea's! I bought two pairs of classic tans, and the all black. The shipping could use a little polishing up but there's always room for improvement. The customer service ref's are the best. Ordered a pair of jeans & boots, I forgot to use the discount code. So I reached out to a rep & to my surprise I was reimbursed with a gift card of equal value. I just received the Alicante crepe & I love the grip on the bottom. Better for this Nebraska environment. The classic tan's will forever be my favorite. But those slick bottoms have made me embarrassed myself on more than one occasions. Peace & Love!